Inside HelloToSold / The product

Learns how you sell.
Keeps every buyer moving.

Not a support bot waiting for questions. An AI sales rep that trains on your playbook, moves each buyer to the next step, and gets sharper with every conversation.

Request a demo Follow the conversation

An illustrated conversation moving from a customer's question to a prepared sales handoff — Context in. A clear next step out.

Not just answering

A support bot closes tickets.
A sales rep opens deals.

Dimension	Support chatbot	HelloToSold AI sales rep
Goal	Close the ticket	Move the buyer to the next step
Speaks up	When asked	Probes, recommends, follows up
Success	Questions answered	Qualified leads, trials, quotes
Learns from	A static FAQ	Your playbook, past chats, every conversation
Hands off	When it's stuck	When the buyer is ready, with a brief

The system behind it

Driven by a self-learning
sales flywheel.

Turn scattered personal experience into compounding sales capacity.

01

Structured knowledge engine

Turns documents, FAQs, past conversations, and sales SOPs into executable sales knowledge and paths.

Every reply comes from reviewed knowledge.
How you train it
02

Real-time sales engine

Reads intent and context to decide whether to respond, probe, recommend, or prepare the handoff.

Proactive like a rep. Disciplined like a system.
How it sells
03

Self-improving feedback loop

Replays conversations and sales feedback to keep calibrating scripts, SOPs, and lead judgment.

Every review sharpens the next conversation.
How it improves

Engine 01 · Structured knowledge

Train it like your best new hire.
In plain language.

Upload what you have. Coach it like a rep — no prompts, no code.

01
Upload

Docs, FAQs, price lists, scripts, and SOPs.
02
Learn quietly

Studies your past chats before go-live.
03
Coach

Add rules and know-how in plain language, anytime.

You say

“Only hand off B2B leads over 500 units.”

It learns

HOT-LEAD RULE

Handoff when volume ≥ 500

You say

“Always ask for the destination port before quoting.”

It learns

REQUIRED FIELD

Destination port · before quote

You say

“Never promise delivery dates for custom orders.”

It learns

GUARDRAIL

No delivery promise · custom orders → human

You say

“Parents of kids under 6 → recommend the Starter plan.”

It learns

SALES KNOW-HOW

Age < 6 → Starter plan

Your definition of “hot” — changed in a sentence.

Engine 02 · Real-time selling

From the first message
to the sales handoff.

Multi-turn isn't about more messages. It's knowing what to understand, what to ask next, and what to advance at every step.

Warm welcome

Make the customer want to keep talking.
Serve & nurture

Keep responding, with context.
Uncover needs

Find the real buying variables.
Qualify the lead

Confirm intent and priority.

Hot

Human handoff

Bring sales in at the right moment.

Hand off with a brief, at the right moment.

Warm

Keep nurturing, follow up later.

Back to 02 · Serve & nurture

Noise

Polite close

Answer politely, don't waste sales time.

Sales no longer
starts from “hello.”

Source, requirements, completed exchanges, and key signals are organized in the conversation context. Sales spends time on judgment and relationships, not on re-learning background.

See if it fits my use case

Online Handoff preview

Ready for handoff

Qualified context

Source: WhatsApp ad inquiry
Need: 30-student summer study tour
Key variables: Ages, dates, duration confirmed
For sales: Budget and proposal

Sales notified

An illustrative handoff. The context stays with the conversation.

Engine 03 · Self-improving

Every conversation
makes it sharper.

Every decision comes with a reason. What works today shapes how it sells tomorrow.

Today Auto-replied 182 Filtered 41 Handed off 12

Lead A

Automatic filtering

Can you send free samples for a school project?

AI · Sent automatically

Our public catalog is available to browse. Samples are reserved for trade orders.

Filtered out · No buying intent

AI decision trace

1

Understand

Sample request · research
2

Profile

Volume missing · buyer role does not fit
3

Ground

Samples for trade orders only
4

Score

12 · Noise
5

Decide

Reply politely · no sales handoff

Lead B

Human handoff

We need 2,000 units in Riyadh before March.

Handoff brief

Source: Inbound conversation
Need: 2,000 units
Key variables: Riyadh · before March · 5/5 known
Next: Formal quote

Sales notified

AI decision trace

1

Understand

Distributor inquiry · time-sensitive order
2

Profile

5/5 key fields known
3

Ground

Your handoff rules
4

Score

88 · Hot
5

Decide

Hand off to sales

Lead C

Automatic reply & next step

يمكنني الدراسة ساعة واحدة كل مساء. كيف يمكن تنظيم ذلك؟

Translation · I can study one hour each evening. How would that work?

AI · Sent automatically

نقترح خطة مسائية لمدة ساعة يومياً. ما مستواك الحالي؟ أرسلنا لك اختبار تحديد المستوى للبدء.

Translation · We suggest a one-hour evening plan. What is your current level? We have sent a placement test to get started.

Next: Placement test sent

AI decision trace

1

Understand

Study plan inquiry
2

Profile

Goal and time known · level to ask
3

Ground

Course SOP
Grounded in your SOP
4

Score

62 · Warm
5

Decide

Recommend evening plan · invite assessment

Illustrative

It takes on more as it proves itself.

01
Learn quietly

Learns from your docs and past chats before talking to customers.
02
Gradual rollout

Takes one channel, one account, or after-hours only.
03
Run on its own

Replies, probes, and hands off within your rules.

Step in on any conversation — the AI pauses instantly.

Features

Everything a sales rep needs.
Built for selling, not ticketing.

Train

Knowledge import

Docs, FAQs, price lists, and SOPs become sales-ready knowledge.

Learn from past chats

Studies your team's real conversations before go-live.

Plain-language coaching

Add rules, know-how, and guardrails in a sentence.

Hot-lead definition

Set the fields and thresholds that make a lead "hot".

Sell

Multi-turn probing

Asks the next right question, not a fixed script.

Product matching

Recommends the plan or product that fits each buyer.

Native-language selling

Arabic, Indonesian, English, and more, with a translation for your team.

Groups to private chats

Spots buyers in groups and moves them into one-to-one conversations.

Control

Explainable trace

See why it said what it said.

Gradual rollout

Start with a slice of traffic, expand as it proves itself.

Instant takeover

Step in anytime; the AI pauses.

Multiple reps, one team

Several AI reps with different personas, accounts, and playbooks.

Missing something? Tell us what your team needs

Use cases

Where it earns its keep.

Typical situations for cross-border teams.

Middle East · Cross-border B2B

Arabic inquiries from distributors and sample-hunters, arriving overnight.

Pain: Sales can't tell buyers from browsers.
Rep: Replies in Arabic, confirms volume, destination, and buyer role, filters sample-only requests.

Quotes go only to qualified distributors.

Southeast Asia · Education